Early branch closures

Please note all branches will be closing early at 4:30 on Tuesday February 21st.

Contact us

At G&F Financial Group, we want to hear what you have to say. We welcome your comments and questions through our Feedback Form or email at inquiry@gffg.com.

If you have questions regarding our website or our products and services, please Contact Us online. Have questions about financial planning or wealth management? Book a free appointment with one of our experts. 

Branch addresses and hours of operation can be found with our Find Branch ATM locator. For a list of upcoming holiday closures, see our Holiday Hours.


Member Hub

Need to speak to someone? Our Member Hub is the perfect platform! Connect with us directly by phone or LiveChat instant message. 

Telephone: 604-419-8888
Toll Free Number: 1-866-736-GFFG(4334)

Monday-Friday: 8am-8pm
Saturday: 8am-4pm
Sunday and Statutory Holidays: Closed

Telephone Banking

Call us anytime - that's 7 days a week, 24 hours a day - with any touch tone phone and we'll complete your transaction. Please have your account number, branch number, and 5-digit security code handy before calling.

Telephone: 604-419-7600
Toll Free Number: 1-855-363-7600

For a full list of our Telephone Banking options, please view our telephone banking flow chart.

Lost or Stolen MemberCard or Credit Union MasterCard

 Within Canada or continental USA  1.888.567.277.1043
 Outside Canada or continental USA  1.306.566.1276 (collect)

Member Card Buyer Protection and Extended Warranty

Need to make a claim? Speak to someone by calling the claim contact line.

Toll Free Number: 1-800-263-9120

Monday - Friday: 8:30am-4:00pm EST

Corporate Office

Address: 7375 Kingsway, Burnaby BC V3N 3B5
Telephone: 604.517.5100
Monday-Friday: 8:30am-4:30pm
Weekends and Statutory Holidays: Closed