Nelson Sandhu



Name: Nelson Sandhu
Position Chief Experience and Innovation Officer
Oversight functions:

Commercial banking

Retail banking

Business banking

Member Hub contact centre

Broker services

Mobile service delivery

Member experience and innovation

G&F employee since: 2007
Current position held since: 2018
Education:

Bachelor of Science (B.Sc.)

Master of Business Administration (MBA) cross-enterprise leadership

Master's Diploma strategy and innovation

Masters in Behavioural Science (M.Sc.)

Relevant board appointments: Finance Mentorship Program, Sauder School of Business

Adjunct Faculty, School of Business, Kwantlen Polytechnic University
Background/experience:

Over 18 years' experience in financial services industry

Nelson is a keen student of how consumers and technologies interact resulting in disruption and change, and the science of consumer behaviour. International work experience and fluent in five languages.

Published: Owen, R.B. Sandhu, N., 2000, Heavy metal accumulation and anthropogenic impacts. Marine Pollution Bulletin. 40, 174-180