MEMBER CARD® Debit Card Security

At G&F Financial Group, we are committed to protecting you from fraudulent activities. From informing you on the latest scams and frauds to implementing security measures to lower exposure to your accounts, your account security is our top priority.

In recent years, the growth of debit card use has given way to a new kind of fraud. “Card skimming” is an activity in which criminals copy the data of a MEMBER CARD® debit card to make counterfeit cards and by obtaining a member’s PIN through hidden electronic devices, thus gaining access to the member’s account through the counterfeit card.

To combat this type of criminal activity, G&F Financial Group continues to review existing procedures and establish new security measures to lower the risk of card skimming. The following measures are just a few examples of our ongoing efforts to protect our members:

  • Monitoring large and frequent ATM and POS (point of sale) transactions which could indicate fraudulent use
  • Changing daily ATM and POS transaction limits to reduce unnecessary exposure to accounts
  • Investing in long-term solutions to make our ATMs and MEMBER CARD debit cards more secure
  • Monitoring all our ATMs for suspicious activity 24 hours a day, 7 days a week

More importantly, members are responsible for protecting their PIN and following MEMBER CARD debit card safety tips in order to minimize the risk of card skimming.

If you suspect that your account or PIN has been compromised, or if your MEMBER CARD debit card is lost or stolen, please call 1.800.567.8111 (within Canada or the Continental USA) or contact your branch directly during regular business hours. If outside Canada or the Continental USA, please call 1.306.566.1276 collect. Click here  for MEMBER CARD debit card safety tips.