MemberCard

Allows access to Credit Union accounts through Automated Teller Machines (ATMs) across Canada and worldwide, 24 hours a day. MemberCard will also let you make purchases at retailers displaying the Interac Direct Payment logo. Service charges vary, according to the type of account you hold with G&F Financial Group.

24-Hour Help Is Just A Call Away

You may be held liable for funds removed from your account up to the daily limit– up to the time you tell us there’s a problem. So it’s in your best interest to contact us if your card is lost or stolen, or if you suspect that someone else might know your PIN. It is also a good idea to carry separately a record of your card account numbers, the phone numbers below and of your G&F Financial Group branch phone number, since you may not be able to remember them when you are reporting loss of your cards.

If you have concerns about your debit card, you can call the following number, which operates 24 hours a day every day of the year:

Within Canada or the Continental USA 1-888-277-1043 or call (306) 566-1276 collect if outside Canada or the Continental USA or call your G&F Financial Group branch directly.

Click here for MemberCard Safety Tips.

Need access to your account while traveling?

Did you know that as a member of G&F Financial Group, you can use your MemberCard to withdraw money from 57,000 ATMs across Canada and the United States that display THE EXCHANGE® logo?
A recent expansion of THE EXCHANGE® network in Ontario means that BC credit union members will soon have more surcharge-free ATMs at their finger tips when traveling in Ontario.
In addition, if you are in Ontario you’ll also be able to access your credit union account to make deposits – without any surcharges. Any Canadian ATM bearing THE EXCHANGE® logo will let you make a deposit to your home account, even if the ATM is not owned by G&F Financial Group.
To locate an ATM close to you, visit www.the-exchange.ca.

Member Card Buyer Protection and Extended Warranty

At G&F Financial Group, members automatically receive Buyer Protection and Extended Warranty on their Member Cards. With Buyer Protection, your purchases are covered against loss, theft or damage for a full 90 days after purchase! Plus, you’ll also receive the peace of mind of an Extended Warranty, which can double the manufacturers warranty up to one year longer! And at no cost to you, and no forms to fill out, it is a win-win situation! For a copy of our certificate of coverage, please click here. Or, contact your G&F Financial Group branch for more information.

To make a claim please dial the claim contact line at 1-800-263-9120, available 8:30am-4:00pm EST Monday through Friday.