Contact us

At G&F Financial Group, we want to hear what you have to say. We welcome your comments and questions by email to inquiry@gffg.com.

If you have questions regarding our website or our products and services, please Contact Us online. Have questions about financial planning or wealth management? Book a free appointment with one of our experts. 

Branch addresses and hours of operation can be found with our Find Branch ATM locator. For a list of upcoming holiday closures, see our Holiday Hours.

Member Hub Expand/Collapse

Need to speak to someone? Our Member Hub is the perfect platform! Connect with us directly by phone or LiveChat instant message. 

Telephone: 604-419-8888
Toll Free Number: 1-866-736-GFFG(4334)
LiveChat:

Monday-Friday: 8 am-8 pm
Saturday: 8 am-4 pm
Sunday and Statutory Holidays: Closed

 

Telephone banking Expand/Collapse

Call us anytime - that's 7 days a week, 24 hours a day - with any touch tone phone and we'll complete your transaction. Please have your account number, branch number, and 5-digit security code handy before calling.

Telephone: 604-419-7600
Toll Free Number: 1-855-363-7600

Lost or Stolen MemberCard Expand/Collapse

Within Canada, US or outside of North America
 1-888-277-1043

Lost or stolen MasterCard Expand/Collapse

Within Canada, US or outside of North America
 1-800-561-7849

Member Card buyer protection and extended warranty Expand/Collapse

Need to make a claim? Speak to someone by calling the claim contact line.

Toll Free Number: 1-800-263-9120

Monday - Friday: 8:30am-4:00pm EST

 

Corporate Office Expand/Collapse

Address: 7375 Kingsway, Burnaby BC V3N 3B5
Telephone: 604-517-5100
Monday-Friday: 8:30am-4:30pm
Weekends and Statutory Holidays: Closed